Delivery Information

We ship daily Monday to Friday via UPS or DPD
Please note that due to unpresidented order volumes following the Covid 19 outbreak we may not be able to dispatch order on a next day basis. We have 50% of staff working from home and are processing over 300 orders per day. We will continue to dispatch as quickly as possible - Please bare with us.

Delivery Costs
Shipping Charges

UK Mainland - Green
Courier delivery is £6.95

Highland & Islands - Red & Orange
Standard courier delivery is £15.95

Europe Zone 1
France - Germany - Belgium - Luxembourg - Netherlands

Standard Courier delivery is £15.95

All other area's - please call for details


We ship via a variety of courier 3rd party couriers including DPD, UPS and as such we have no control over when they will deliver the goods.
You will need to ensure someone is available to accept the delivery.
We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.
Delivery can be to any address as long the address at which your payment card is registered is also present on your order.

Force Majeure

DPEK Healthcare shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and DPEK Healthcare shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.